In order to create a better YEPKIT, we need your help. You can help by providing us with various kinds of information to help YEPKIT serve you better, and ultimately improve YEPKIT for everyone. Below you’ll find an explanation of some of the reasons we request information from you, as well as some details about how we obtain and use that information.
Throughout this Privacy Notice where we refer to your "personal information" what we mean by this is any information you provide to us about you including your name, postal address, email address and telephone number.
When you make a purchase through our website, you will need to give us your credit or debit card number and other personal information. This information is necessary in order to process your payment and make delivery of your goods.
In order for a customer service representative to respond to your questions or concerns, we may need personal information like your name, address and telephone number. This information is used to answer your questions as completely and thoroughly as possible.
No matter what we collect your personal information for, we promise only to use it in the ways set out in this Privacy Notice. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this Privacy Notice.
YEPKIT use technology commonly called “cookies” to manage our website and to ensure that it can carry out the functions that you expect when you visit. Cookies are small files sent by us to your computer which we can refer to later, they can be in the form of session or persistent cookies and may use different technologies such as JavaScript. Cookies help us make your experience of using our website smooth and as relevant to you as possible. They show us what you and other users do on our website, which helps us make the whole experience better for everyone.
There are different types of cookie in use:We may access cookies stored on your computer when you visit our site in future or when you open an email from us.
If you want to delete any cookies that are already on your computer, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Please note that by deleting our cookies or disabling future cookies you may not be able to access or use certain areas or features of our site.
What you share with YEPKIT stays with YEPKIT. We hate spam just as much as you do. So we promise never to sell your personal information to any unconnected third parties.
On occasion, we do need to hire other companies to help us provide some services. In some of these cases we may need to share information that these companies need, in order to provide services to us and ultimately to you. For example, a delivery service will need to know your name and address in order to deliver your goods to you. Other services provided by different companies may include processing credit/debit card payments and providing customer services or sending communications and messages to you on behalf of YEPKIT. We'll limit the personal information we give them, and they will only have access to your personal information for the purposes of performing such functions. They are strictly monitored by YEPKIT in order to make certain our customers' privacy is always protected.
In proceeding with your online order, you agree that both your name, email address and postal address and those of the delivery name and address (if different) may be given to third parties, for example, your name and postal address will be checked using third parties such as credit agencies. If you are providing a delivery name and address which is not your own you must have that person's permission to give us their personal information and for us to use it for the purposes specified, by providing it you are saying you have their permission.
The transfer of financial data is always via a secure network.
We always maintain administrative, technical and physical safeguards to protect against unauthorised disclosure, use, alteration and destruction of the information.
We may disclose your personal information in order to comply with a legal or regulatory obligation, such as a request by the police. We may also transfer your personal information in the event that our business (or part of it) is sold, and the purchaser needs your personal information to carry on providing services.
If you provide any personal information to us you give us permission to contact you for marketing purposes, which may include messages via post, telephone, SMS or email.
We'll make sure that we only send you messages that we think will be of interest to you – for instance the dates of our sales, details of special offers or information about new products and services. If you do not want us to use your personal information to market to you, you can decide to opt-out of these types of marketing messages at any time by changing the settings in your Profile or by following the unsubscribe link at the bottom of any email we send to you.
When you share your personal information with Yepkit, you will always have access to this information. Where you store a "Profile" on the website, you can amend the details stored in your account yourself.
We are committed to providing appropriate security controls to protect your personal information against foreseeable hazards. Making sure that your personal information is secure is very important to Yepkit.
If you have any questions about this subject, please contact us using the form in our Contact page or sending an email to customerservice@yepkit.com.
Occasionally, we may decide to change this Privacy Notice so we suggest that you review it periodically so you are aware of any changes.
